Trust and traceability are fundamental principles in how we procure our ingredients to ensure that our end products can be consumed with confidence.
All our ingredients can be traced back to our direct suppliers and many of them can be traced back to the field or farm.
We benefit from close relationships with strategic suppliers, based on a mutual understanding of our expectations and clear communication around challenges. Nevertheless, some ingredients or products have more complex supply chains or are more challenging to procure directly.
To this end, we work with our suppliers to prevent ‘food fraud’ – where raw materials can be substituted and/or adulterated. This ensures the right materials come into our business from trusted suppliers.
It’s important that the industry works collaboratively on this topic and as such, we are members of the Food Industry Intelligence Network (FIIN). This collaborative project supports information sharing and horizon scanning around food traceability, surfaces risks and promotes best practice action.
We assess our supply chain risk based on potential impact on our business and use the information to target our approach on testing materials or to conduct routine trace exercises and audits within our supply base. Where we find issues or inconsistencies, we work with the supplier to take rapid action and implement a solution, with regular follow ups, and use the learning to monitor similar supply chains.
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